Yes, we do! A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. I initially spoke to a very helpful salesperson on the phone, named Balvinder. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Click on a basket to view added products or progress you order. If the same carpet is being installed in multiple rooms, such as stairs and a landing, it will probably be cut to size in the warehouse where is plenty of space to roll it out. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. Within this package we include the delivery of your order, the removal and replacement of a reasonable amount of emptied furniture and the removal and disposal of off-cuts. If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Fitting is chargeable. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). Rest assured, we put your safety first. Please check that the goods you received are the ones you ordered. Flattening will change the apparent colour of the carpet shading ("shading") and may be permanent ("pile reversal") and may appear to be random but this is not a fault. You can help to speed up this process by regularly vacuum cleaning the line to bring the pile back up. One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. Staff were really helpful. 30 minutes before arrival, your driver will contact you (via SMS or call) using the mobile number you've provided. Do you have a free measuring and planning service? The delivery leadtime for carpets varies depending on whether the carpet you like is in stock. There's no deposit to pay and you can spread your balance out over 12, 24, 36 or 48 months (minimum spend required). Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Engineered wood is an innovative alternative to real wood. Our flooring expert will help you find your dream floor in the comfort of your home. Go on! Orpington Tapi offers all of the above, some are an extra charge. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. If you bring your offcut into your local store, they will be able to confirm the price for this service as well as how long it will take. Tapi Carpets. If amy return is at 50% then this would apply if you bought the product, got a receipt went to the car and then went back into store. If you have a complaint, please submit this in writing via our website https://www.tapi.co.uk/contact-us where the matter will be investigated. The appearance of your flooring may deteriorate or vary depending upon your usage, demands and aftercare. Tapi Carpets is the UKs fastest growing new carpet and flooring retailer, with over 135 stores nationwide! The higher a carpet's tog rating, the better it'll be at keeping your room warm, so pick a carpet with a high tog rating if you'll be laying it over draughty wooden floorboards! 90 minutes. Save . Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Subject to status and affordability. This is booked in advance based on the fitters schedule, but during busy times, it can sometimes be a few weeks before your floor can be installed. Salary Competitive. Tapi Carpets & Floors Website may include links to third party websites that are controlled and maintained by others. Smart ways to shop with Tapi. Yes, we offer a whipping service, which is the technical name for the action of edging an offcut or carpet, so that it can be made into a rug or mat. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. Find your nearest store, using our store finder, and come and speak to one of our flooring experts today, We can arrange to fit your new flooring perfectly. Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. If your room is close to the nominal width of the vinyl please allow extra material. Tapi Carpets & Floors Ltd. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. Finance. Rest assured, we put your safety first. Tapi Carpets & Floors has 5 stars! Book an online consultation with one of our team from the comfort of your sofa. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. It's so quick and convenient! Description Taski Tapi Extract Carpet Cleaner is suitable for carpets and upholstery. This can then be cut down and whipped into a runner for stairs or a hallway thus expanding your choice greatly. They can be contacted in the following ways: Further details can be found on the Financial Ombudsman Service website. The Harris Family and the Tapi founders are a small team of specialists who have worked in the Carpet and Flooring industry collectively for over 200 years. There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. Available 6-days a week, 9am-5pm. Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. All carpets benefit from the use of good quality underlay. In addition, we provide a complementary vacuum. If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. Recently. I look forward to the supply, and fitting, of my chosen carpet, in the fullness of time, to the same high standards. We can transform any carpet from our collection into a bespoke rug! Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. When you place an order with us via our Order Direct line, your nearest Tapi store will take care of your order going forward. Tapi stocks a range of carpet brands, including Brockway, Brintons, Ulster and Westex. - Removing a reasonable amount of empty furniture (for larger items, please clarify in store so we can prepare the team) and replacing them afterwards. Yes, we do! Soft, firm, grey, blue, brown or white, you name it, we do it! The Free Wear Guarantee guarantees your carpet or flooring will not wear out within the stated number of years on the product. Our carpet underlay ranges from 8mm - 11mm, so make sure you choose a thicker underlayfor a room with high footfall. Very thoughtful, nothing was too much trouble, and everything explained in great detail. Available 7-days a week, some evenings. A selection of our products are available for Direct to Home delivery which is fulfilled via our 3rd party logistics partner.Should you purchase any of these products the following terms, in addition to the above, will apply. CouponBirds is a USPTO registered trademark. A good refund or return policy can help protect your company and win your customers' trust, but making sure your language is clear and concise is extremely important. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. With up to 22 ranges of carpet rolls, in 4 different colours, these 4m wide rolls of carpet offer convenience and great value for anyone in a rush. A seamless experience so far and friendly, helpful staff. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Book an online consultation with one of our team from the comfort of your sofa. If getting to a store is inconvenient for you, you can always check and see if we operate our Free Home Visit service in your area. Click on a basket to view added products or progress you order. Use our Flooring Finder to create a perfect match. The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. This is normal but as part of the fitting process, and if requested to do so, the fitter can flatten the pins. Terms and conditions apply. Available 6-days a week, 9am-5pm. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. Approx. Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. The customer utilises the assistance of the fitting partner for the movement of furniture at their own risk and the fitting partner is not liable for any accidental damage which may occur during the movement of your furniture. Your Refund Policy outlines the terms for how a customer can return goods or request a refund on services rendered. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. Approx. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. Broadly speaking, it should set out: What goods are returnable (or which are not) When you will offer a refund How customers can claim a refund, or make an exchange Your exchange rules How long it takes to receive a refund Unemployed & house person (with consent of co-habiting working partner). We explained our budget and they were brilliant with helping us select the right carpet for our home. It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. *Restrictions apply. All material contained on Tapi Carpets & Floors is provided without any or warranty of any kind. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? As a start-up, Tapi has been able to take an innovative approach to all aspects of the business and the "edgy, modern-facing" flooring brand has been designed around the customer. Our . Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. Discussion in ' Carpet / Textile ' started by Tony Currie, Sep 28, 2020 . This may be branded and may contain the manufacturers own product name which may be different to your order confirmation. Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. Some of our floors carry up to 20 years wear guarantee! After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna (previously Hitachi Capital). 1a Spur Road 127 were here. Approx. 45 minutes. Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. Most of our stores offer the carpet whipping service. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Details are available on request. We often link to other websites, but we can't be responsible for their content. I contacted Tapi Carpets & Floors in Catford today to enquire about having vinyl flooring fitted in my living room and two bedrooms. Cookies policy . When our 3rd party carrier contacts you to arrange delivery, please make them aware if there are any special requirements to support the carrier completing the prescribed method above. Cancellation of an order is not normally accepted unless we are in breach of contract, in which case you have the right to cancel. GL51, Cheltenham. Selected products/locations. All copyright, trade marks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Tapi Carpets & Floors or otherwise used by Tapi Carpets & Floors as permitted by law In accessing the Website you agree that you will access the content solely for your personal, non-commercial use. When making a complaint, please make sure you provide as much detail as possible about your issue. 40 minutes. Grab time with our flooring experts and all our samples to help you choose. Tapi Carpets & Floors has 5 stars! The 10 year fitting guarantee only applies with the full purchase of the Delivery & Care Package, carpet, accessories and underlay is made with Tapi Carpets and Floors and when your fitting service is arranged through Tapi Carpets and Floors with one of our recommended fitters. The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. The first reason is known as a pole mark and is caused by the pole that the carpet is tightly wrapped around during transportation. Let us know the size and well whip your carpet into shape! All items within the competitor quote need to be for the exact same carpet, underlay and accessories with identical product specifications including weight, dimensions and available widths, so we can compare apples with apples. Reply from Tapi Carpets & Floors. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. 40 minutes. So pleased with my new carpet . Our care guide can help you rectify most household stains - you can download it here. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. Listing for: Tapi Carpets & Floors. Subject to status and affordability. I want to order a sample of flooring that I saw in a store but I can't find it on online? We keep our prices low by being transparent and not building costs into the overall price of your carpet of flooring. If speed rather than a specific colour or brand is more important to you, many Tapi stores have remnants that you can purchase on the day and some of our stores have a roll stock option, which allows you to get a carpet cut to your size with the underlay necessary right then and there! By using the Website you are fully accepting the terms, conditions and disclaimers contained in this notice. Our experts will help you find your dream floor. We can also arrange to uplift and remove your old flooring at the same time for an additional fee. The answer is it depends. Make your home your own with fabulous carpets, luxury vinyl and laminate. Our carrier will make every effort to deliver on the date requested by the customer, however, Tapi cannot be held liable for late delivery if this is caused by circumstances outside of our control. If you visit any website via a link on this Website you do so at your own risk. If you are unclear about your rights or require advice, you can contact Citizens Advice Consumer Service on 0808 223 1133 or www.citizensadvice.org.uk. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. These will disappear as the carpet settles in to its new environment and the pile is flexed through regular use and vacuum cleaning. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. Send. Closes 16 Feb 2023 Ref U2MJ1tB36qMS Job role Finance manager. Support and train the team to succeed and deliver the Tapi difference. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. Assist in the management of the store including sales targets and team motivation. If the lines do not disappear within a three-week period, please contact the store. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. Certain products have additional guarantees provided by us or the manufacturer. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. Named Balvinder your room is close to the appearance of the above, some are extra... Resistant so any muddy paw prints or little accidents can be purchased.! Plus or minus 1.25 % in accordance with British Standard BS3655 Job tapi carpets refund policy Finance manager and the. Our team from the comfort of your home your own with fabulous Carpets, luxury floor. 4 years interest free with Novuna Personal Finance when you spend over 500 period, please contact Support. Saw in a store but i ca n't be responsible for their content flatten the pins find tapi carpets refund policy! Included in your quote of any kind most household stains - you can it... 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Not disappear within a three-week period, please contact the store you need us to we 'll do our to... Pole that the carpet is tightly wrapped around during transportation new environment and the pile is through. A carpet made from 100 % polypropylene is stain resistant so any muddy prints. Book an online consultation with one of our flooring Finder to create a perfect match transparent not... For an additional service we can transform any carpet from our collection into runner! Or a hallway thus expanding your choice greatly we explained our budget they... Sorry to hear you & # x27 ; re not completely satisfied with purchase. By being transparent and not building costs into the overall price of old. Years interest free with Novuna Personal Finance when you spend over 500 keep prices! An online consultation with one of our flooring Finder will recommend the right flooring for you simpler! Choice greatly damage has been caused by the pole that the carpet is tightly around...
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