The staff have a base salary but work is based on commissions which makes it a competitive work environment which is fun and fast paced. Quality Control Department * E-mail Address: customerservice@royalelite.com Submit a complaint and get your issue resolved. Kindest Wishes, Miguel VargasGeneral ManagerSandos Playacar Beach Resort webrelations.playacar@sandos.com. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. Be very careful when dealing with this company! Royal Elite is one of the worst timeshare companies in Mexico, it is one of the companies that try to high pressure you into buying a membership. We found the resort to be clean and for the most part the staff is friendly and helpful. Share your photos and videos with others to prove the truth of your words. -our experience at the front desk during our stay was painful and irritating at best, the front desk folks are unwilling to answer any questions effectively, this statement was even agreed by Richard Quinones and salesmen, they were innumerable complaints from members at the resort and the front desk personnel refused to handle issues properly because all members were complaining about getting different rooms to what they were promised and sold by the salespeople. Leave you comment below and share your opinion with us. www.royalelite.com We purchased a membership for a studio unit at Sandos Caracol in 2011. Put in writing you want your contract canceled and it is canceled. We were promised that we would be able to rent back our weeks as we could not return to Mexico for a few years. Post you vacation clubs are complaints are. They convince you to try it out. We hope to see you soon at your Vacation Home! Download Royal Elite Vacation Club and enjoy it on your iPhone, iPad, and iPod touch. We love the resort and everything about it. When we went back to the lobby to go to our room, 9173 we needed to change ASAP. 4248 / 4278 customerservice10@royalelite.com, customerservice11@royalelite.com, customerservice12@royalelite.com Royal Elite is fully regulated and certified, if you would like to know more about our certifications feel free to contact us. The complaints are. The Royal Elite Vacation Club is their official timeshare program. customerservice1@royalelite.com * From Mexico: [protected] 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. Dear guest,While greeting you warmly, I use this channel to thank you for the time you have invested in sharing you views and comments related to our hotel with us and reader of this social media outlet.I am very sorry to see as you describe, that your vacation experience with us, was less than ideal. * From Canad/Usa: [protected] You will see so many posts about them being a scam and how no one got their refund until they went through their credit card company and filed a claim with Profeco- Mexican consumer affairs. Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. If you are not happy, you can cancel. All rights reserved. This website was created to give people like you options when it comes to getting out of a vacation property that hasnt been what it initially seemed. believe me all the storyas above are true that thing is a big scam if i look at what i spend already plus what i have to pay for food and beverage it would be cheaper to go with bookit.com with no obligation or problem and half the price give your self a favor enjoy your vacation and stay away from that deal, Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This comment was posted by a verified customer. We canceled within 5 business days. Your e-mail and phone number will not be public. I still have the Reps. email address who sold us the weeks in April 2011, and have emailed her - whom we trusted, and have been told a variety of stories. Hi, As far as working through customer service goes, we did see that a customer service representative posted on ComplaintsBoard so that people seeking refunds and to exit their timeshares could get in touch more easily. He is always there with a smile and kind words (very good english) and ready to get you what ever you need. members enjoy unparalleled services, luxury amenities, and VIP status which includes access to exclusive gourmet restaurants, private beach areas, swimming pools, special facilities reserved just for members, and much more. The other part of the scam is that they hope most people do not realize that they were lied to until they try to use their vacation club. We purchased a Royal EliteMembership Vacation Package. Telephone No. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/. See what the Royal Elite benefits are. Royal Elite Vacation Club also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an unlimited number of tourist destinations. Take a look at some of our frequently asked questions, and if you cant find what you are looking for there then feel free to contact us via the Live Chat or by one of the methods listed at the bottom of the page. It fills us with joy to know that you and your family had an excellent time while on vacation, and that the facilities, and variety of services exceed everyone of your expectations. When it comes to family, time spent together is priceless, so here at Royal Elite we want all of our members to cherish the moments they spend together with their family and take the opportunity to forge memories that will last a lifetime and what better way to do so than a family vacation in paradise. Whichever you're looking for. 2023 Trustpilot A/S. from Argentina +54 800 345 8114, Telephone No. In Fact, currently the best marketing we have is the Referral program and this is why we are extremely thankful with all of our happy members.As you can see, we give the members not only the chance to fully read the contract within 5 business days and to clarify any questions they may have but we also give them the chance to talk to all the existing members in the hotel whose exclusive areas are very close to the sales room where we offer the memberships for that specific reason. None of it is trueHSI advertisements are also false. Of course, the fact that the Royal Elite Vacation Club felt the need to post online like that isnt a good sign to us, it says that its far too difficult to contact customer service, which is another scam red flag. Royal Elite Vacation Club | 240 followers on LinkedIn. I recommend paying the few extra dollars for an upgrade! I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. To finalize this is not an investment and do not buy for vacationing because you can get better deals on the web, do not fall into his lies or if you see him or receive an invitation from any person to attend the vacation program meeting (timeshare program) just refuse the invitation you receive, we would assure you that even the person who invites you to this meeting is lying. Claim your profile to access Trustpilots free business tools and connect with customers. They acknowledge that we canceled within 5 business days. We like to recommend timeshare exit companies that offer a low up front fee escrow payment option, so you are protected from scams. We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. 3200 Angry & Frustrated. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. For example: As you may notice, this address is in fact a GMAIL account, not a Sandos account. Verification can help ensure real people write reviews about real companies. Share your photos and videos with others to prove the truth of your words. Now that's funny. We were invited to a timeshare presentation (it is really a vacation club-not sure of the difference or why they would lie about that). 3203, 3204, 3205 What is Royal Elite and why is it such a good deal? It has an incredible beach and the service is good. * From Mexico: [protected] Ext. 35 Royal Elite Vacation Club reviews. We snorkeled right off the beach using our own equipment but you can use their stuff an hour each day free of charge. Quality Control Department Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We brought a 10 year membership from Royal Elite. * From everywhere: [protected] Ext.3240 Put in writing you want your contract canceled and it is canceled. * From Canad/Usa: [protected] Ext. Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. Our goal is to help timeshare owners find a reputable timeshare exit company to work with. Tel: [protected] Ext 3200 Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Royal Elite Vacation Club complaints: Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Find the closest pet friendly vacation rentals nearby. This review was chosen algorithmically as the most valued customer feedback. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. Privacy policies | Disclaimer | Espaol. A free inside look at company reviews and salaries posted anonymously by employees. Royal Elite Vacation Club is a professional and ethical vacation rental development. Again, this address is in fact a HOTMAIL account, not a Royal Elite account. I understand that my permission described herein overrides my listing on any state or federal do not call list and any prior listing on the do not call lists of our partners and is optional. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Companies can ask for reviews via automatic invitations. We e-mailed Royal Elite to cancel our contract within the five day cancellation period pursuant to the contact. * From Mexico: [protected] Royal Elite Rental - ROYAL ELITE RENTAL YOUR SOURCE FOR THE BEST VACATIONS AT SANDOS We are ROYAL ELITE MEMBERS at SANDOS RESORTS and we would like to offer you the chance to rent our units and take advantage of the ROYAL ELITE benefits. Stay at another hotel. www.royalelite.com To have a look at our recommended timeshare exit companies, visit this page. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. About real companies, not a Sandos account not be public timeshare program are also false all these! 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royal elite vacation club complaints
