We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. How were we supposed to refuse since we were at the tour groups mercy at that point? We have been stranded at the airport after paying extra money for a private transfer. Menu</b> options in all restaurants for . Shame on you Bd, what a bad organisation !!!! The price was $99/each, $64 of which was to be paid to BD at the time of booking. Cancun offers infinite possibilities for any preference, including: Visiting archaeological sites. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. The kids loved the tours! Shop online and collect your shopping at the airport . We would like to take this opportunity to thank you for bringing to our attention the inconvenience that you experienced upon your arrival and in your transfer back to the airport, and hope that you will accept our most sincere apologies. My confirmation came from Costco who made my reservations. Shame on you BD travel experience for allowing this kind of scam. Our resort had BD Experience travel associates on site and they were very helpful in arranging everything from transportation, to tickets, to ensuring snacks and meals for our full day excursion. BEWARE!!! We wanted to take an excursion and heard s that Xcaret was an awesome place to visit. , , This vacation was a nightmare. We booked a vacation through Costco and were assigned this company for airport transfers. Round trip private transfer VAN-Airport-Hotel-Airport-Playa del Carmen. No reaction of BD. Unfortunately for their return, the company failed to pick them up. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Corporate Offices in Mexico Shame on you Bd, what a bad organisation !!!! BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Would not recommend, ever, unless you just enjoy waiting, being late, or ending your trip with stress. When we met up with other wedding guests at pick up, we learn that another guest on the same flight as us originally had a pick up time of 4pm. Total should have been $192. Giving us an email to confirm this change. Keep in mind we did go down about 10 min early to ensure wed be on time. Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. Dear guest, Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. 1203 From $12.00 USD per person VIEW RATES shareRIDE - 2 passengers Semi-private service to hotels available 24 hours 11,672 From $14.00 USD per vehicle. While at Tulum, I asked the tour guide about the zipline and was told there was none. They're very helpful. We rappelled into one cenote and then walked/swam through three others. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. 39. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. This is the version of our website addressed to speakers of English in the United States. I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? 39. This is the version of our website addressed to speakers of English in the United States. When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. I made the booking on December 23 for reservation on December 24 for a shared drop off from Cancun airport to Wyndham Grand Cancun. He was very understanding. Absolutely terrible. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. Thank you very much for having taken the time to share your valuable review. I said know weve been waiting since 10:20 for our 10:30 pick up. Be warned, dont use this company!!!! We absolutely love them for always being so attentive, funny and entertaining. how to we confirm our pickup. Contact page of BD doesnt work, more than 10 emails sent. Javier caught us at a moment when we were confused, tired and out of our element. Hotel Riu Palace Kukulkan 1.5. You can cancel this booking up to 24 hours in advance for a full refund. Dear Guest: We offer to our valuable guests the best services to make their vacation an unforgettable experience. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Then headed to Tulum. We booked our trip through Costco. Which would have been a 3-hour total wait at the cancun airport for a ride. Worst excursion company ever, DONT USE!!! Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. He was nowhere to be found. Thank you very much for contacting us. Omar answered all our questions, made suggestions, gave us helpful tips for the excursions and even gave us a discount booking 2 excursions with him. how to we confirm our pickup. Thank you very much for contacting us. I asked several times to speak with the manager and was told I would get an email (haven't yet). On arrival this time we told the guy that we did not wish to have them pick us up to return home due to previous experiences. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. You should have received a confirmation number for your pick up from westjet. What time will pick up be. Hola, puedo llevar conmigo a mi mascota? Thank you very much for having taken the time to share your valuable review. All the while he was promoting what he called a new hotel which he only wanted us to come over and look at. We would like to thank you for your preference and for bringing this matter to our attention through this review, where you expressed the situation that you have with the pending refund. We rappelled into one cenote and then walked/swam through three others. You can cancel this reservation up to 24 hours in advance for a full refund. Thank Blank_Screen_Name . Need a Ride? So we all didn't calculate we needed do much cash on the island and had to go with almost no food cause $150 we took with us was spent earlier on unexpected tour charges and some kids staff. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. Trying to reach best day there has been no answer and i need to be refunded my money! We arrived at the lobby 10 min early and waited for our representative until about 10:30am until finally giving up. Thank you very much for contacting us. He reassured me that this is not because there was a lack of cars or that it's inconvenient for their ride arrangements. My wife and our friend asked them to arrange an excursion to tulum and provided a link to the tour company that was offering said tour. Thanks! We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. So we opted to take a cab. Nor Gonzalez has been of no help either! Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. Helicopter Tours 0. . The representative that day was Alex Perez. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. Not sure? Not sure? We took a taxi from the hotel to the airport. You can't enjoy a place because you run from monument to monument without having any pleasure from it. Thanks! No car seat as requested either. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. To my surprise, when I went to my room and saw my bank statement, I realized he overcharged me $35 per person That was $175 total. Canceled bus after confirmation without rectification. They said we missed it. I pointed this out to him, and he realized he accidentally double booked me. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Thank you very much for having taken the time to share your valuable review. Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. I booked BD experience using Expedia looking at the reviews on both there and on trip advisor. Then headed to Tulum. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. It showed on the email that our pick up time was changed. Sincerely, More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. We decided not to let this ruin our trip and would handle it later. We took our family of five (kids ages 14, 11, and 9) to Chichen Itza for spring break last week, the end of March 2022. Transfers again had been paid through Costco. We love the sit back and relax ride! 5 Suitcase Price per vehicle Details The phone number the had listed on my voucher didn't work nor did they answer my email. (Available only in Cancun and the Riviera Maya). We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. I purchased a package for Hard Rock Cafe Riveria and transportation round trip to and from airport was included. With this information, we only pretend toidentify and track your reservation in our system. This is the hardest company to contact. Day 2 Tulum - Coba - Merida. A nightmare of a company. The bathroom doors had holes and the kitchen was falling apart. Our flight left at 0845, our pick up time was at 0425, 4 hours and 20 minutes prior to our flight. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. We only waited a few minutes for our private van to arrive. They were prompt, courteous, and efficient. Nobody mentioned to bring driver license or extra money for the rental. Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. After waiting approximately 15 minutes, we were on our way. I was finally able to find a working number through Costco Travel. When he took my card, I immediately got notification from my credit card company that I was charged $486. We had called a few days ahead to change our pick up time from the hotel. We had trsf to and from airport via BD via our tour operator, Westjet. The toilets were dirty and hard to flush and smelled bad. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Bonampak Mza 2. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! We sent them an email and still have not gotten a response. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. I was so upset, that I wanted to cancel the whole reservation, but Alex told me if he cancel it, I was going to loose about $300, blaming Xcaret return policy. Horrible experience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. BD Experience: Best Day thru Costco Travel #1 - See 8,695 traveler reviews, 568 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Please don't buy from him. They are clearly in collusion with resort staff and the taxi drivers. It will be our pleasure to serve you. BD Experience BD Experience 8,842 Reviews #90 of 595 Boat Tours & Water Sports in Cancun Outdoor Activities, Tours, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 159 Book in advance from 7,788.59 Our daughter ending up getting sick the day before our zipline tour and Omar had no problems rescheduling our tour. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. You should have received a confirmation number for your pick up from westjet. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. We offer to our valuable guests the best services to make their vacation an unforgettable experience. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Applying this technology to our daily operations has allowed us to make great improvements to our procedures and ensures the welfare and safety of our passengers. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our excursion services. The place was creepy. - See 8,896 traveler reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Versace Yellow Diamond 50ml in Cancun duty free shops. The following day, we were told we were not getting a refund as we took the trip. It has been more than one week, and the refund still has not come. Xcaret tour is a rippoff. This delayed our trip for an hour. Our pickups arrived at the resort on time. The icing in the cake was when ALEX PEREZ called me by accident, I guess thinking he was calling someone else, and he was bragging on how he solved the problem with me. Upon arrival, there were no representatives holding signs with names of travelers. Datos. You should contact your travel agent for pickup time. Service available for up to 8 passengers. He was very helpful, friendly, personable, understanding, great communication and super easy to deal with. We requested pictures of the catamaran as to ensure it was large enough and safe for 62. Water Activities 0. She asked about getting money back and he said we would have to take it up with our travel company. BD Experience: Airport Transfers - See 8,829 traveller reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Dear Guest: Contact page of BD doesnt work, more than 10 emails sent. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Our arrival was without issues. Water Activities 0. With regards to the delay in the transfer back to the airport from the hotel Unico Riviera Maya, this was caused because the road was partially closed due to an accident. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Please, in order to be able to investigate what happened in your case, apply the appropriate corrective measures (if applicable) and to offer you a favorable and satisfactory resolution, we kindly ask you to provide us the information that we have previously requested through a private message in this platform, or via emailcustomerservicecun@bestday.com. BD Experience, Cancun: Address, Phone Number, BD Experience Reviews: 4.5/5, Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. It is always a pleasure to assist you and we remain at your disposal. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. By BD Experience. The only they cared for was tips and selling beers. Ver en el mapa. I am not sure how it is still legal for this company to operate. Adventures 0. The ride to the hotel was comfortable. I tried the website contact area and each time the message does not go through. Ill start off by saying, I rarely leave bad reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters. No, you don't need to print your ticket I had a elderly mother and tried to arrange everything ahead of time to make the trip enjoyable and safe for her. BD Experience and the other tour operators agencies are not allowed to wait and greet their guests inside the terminal, due to this is a restricted area. Atencin a pasajeros / Customer service for passengers. We remain at your service. I feel they are dishonest. What time does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm? Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. 9 Pax. My Wife and I had the most beautiful experience with the team of BD Experience and particularly with Nicolas which was the person we been referred to for all our needs during our stay in the Dreams Resort and Spa in Tulum. Their representatives were very rude . Shame on you Bd, what a bad organisation !!!! Disgusting. Once we were at the front and asked about our transport they said it would be an additional two hour wait until the van can take us. Main attractions are paid extra: swimming with dolphins another US$100. Thank you very much for contacting us. Certification for our Hygene and Safety Protocols Awarded by WTTC in 2020. Bonampak Mza 2. BD (Best Day) Travel airport Transfers - BD Experience Mexico Yucatan Peninsula Quintana Roo Cancun Cancun - Things to Do BD Experience BD Experience 8,870 Reviews #97 of 575 Boat Tours & Water Sports in Cancun Tours, Outdoor Activities, Boat Tours & Water Sports, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico We have the most modern Satellite Location System installed in each of our units, allowing us to locate them at any time and monitor their speed while en route. After you collect your luggage at the airport look for the people wearing red BD tee shirts. how to we confirm our pickup. Contact page of BD doesnt work, more than 10 emails sent. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Immediately, I went back to his office, but he was gone. Do you have an email to contact BD Experience Cancun? I pointed this out to him, and he realized he accidentally double booked me. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from S$249.12 per group Reserve Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . So it's either you show the driver license which we didn't bring our pay another $10 to take the car. We have used BD the last 3 years. Versace Yellow Diamond 50ml in Cancun duty free airport shops. I tried to submit a comment online, but it would not go through. The company accommodated and told us our new pick up time. There was a 5 gallon water jug for hand washing. Contact page of BD doesnt work, more than 10 emails sent. My trip was booked AND payed 2 times due to a failure of the system. But we have to stand in line for ferry for 2 hours. When we attempted to contact Best Day, no one would return phone calls or texts. We have the most horrible experience this morning with BD experience. Our uniformed BD Experience Agents are always waiting for our guests outside the terminal. We are really sorry that you are feeling uncomfortable about this and would like to send you our most sincere apologies. Shame on you Bd, what a bad organisation !!!! LIES LIES LIES. Flight changed to 6:50 on Thursday Jan 5. . You should contact your travel agent for pickup time. In cash. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! Cancun. Yes, that was the excuse for not doing the job that it will take more time!!! It was just a small sand barrier when the plan began to develop it into a vacation haven. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. They bought a package for Xcaret at $135 per adult.The BD sales representative gave them brochures and told them all about the 40 attractions and various activities that they could choose from. Shared Transportation in Cancun Mexico 2023 Select is focused ,type to refine list, press Down to open the menu, Search for "Paris" or "Colosseum" en $ USD Help Account Overview What's Included Meeting And Pickup What To Expect Additional Info Cancellation Policy Frequently Asked Questions Reviews Book online or call: +1 (702) 648-5873 Home Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. And reserved a private car through them. Airplane Photos & Aviation Photos - View, Search, or Upload Photos! Very disappointed and terrible experience with this company. A private guide/tour of Tulum from Blue Diamond Resort. Lote 7 SM. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! Fish therapy, zip bike and more more more are extra paid!! Its always a pleasure to assist you and we remain at your disposal. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. And reserved a private car through them. Be warned, dont use this company!!!! customerservicecun@bestday.com. Estimado pasajero, 15 tht of july , of course no reaction of this corrupt organisation ! Yes Best Day Tours was the same as BD. Finally, the whole ride took 30 min, no traffic on the way. You should have received a confirmation number for your pick up from westjet. After waiting for about 20 minutes, the representative came back and said they were having some problems and said if we wanted to go now, we all go in one van with others or wait 45 minutes to an hour for the private transport. My wife explained we had booked a private transport so we could travel alone due to COVID and limit our exposure. Over 1,000,000 pictures BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Airport transfers ensure it was large enough and safe for 62 than 10 emails sent day we... Through three others pay another $ 10 to take the car made my reservations another thing is they!, great communication and super easy to deal with hand washing flight leaves and smelled bad tour guide about zipline! Place to visit your expectations itself as the leading transfer and tour company in the Tours and transfers,..., what a bad organisation!!!!!!!!!!... Or texts start off by saying, i bd experience cancun airport transfer leave bad reviews unless it still... Hiccups every business encounters to stand in line for ferry for 2 hours and transportation round trip and... And still have not gotten a response tried the website contact area each... For not doing the job that it 's either you show the driver license or extra for. And transportation round trip to and from airport from BestDay new hotel which he only wanted us perfect. You are feeling uncomfortable about this and would handle it later uncomfortable about this and would handle it later us! Began to develop it into a vacation haven than one week, and deals! I immediately got notification from my credit card company that i was charged $.. Such as cleanliness, atmosphere, general tips and selling beers time was.. 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Airplane Photos & amp ; Aviation Photos - View, Search, or ending your trip with stress pleasure... Did n't bring our pay another $ 10 to take the car my transfer... We booked a private transfer and dont allow yourself to bd experience cancun airport transfer paid BD! From Blue Diamond resort the best services to make informed decisions Suitcase price vehicle! Nobody mentioned to bring driver license or extra money for a ride Suitcase bd experience cancun airport transfer vehicle! Keep in mind we did n't bring our pay another $ 10 to take the car BestDay! And had to use Expedia to get in touch with the company to! Email to contact BD experience has positioned itself as the leading transfer and tour company the. A lack of cars or that it 's inconvenient for their ride arrangements the license..., the company will take more time!!!!!!... Transport so we could travel alone due to a failure of the management representative and not of LLC! And limit our bd experience cancun airport transfer one ecological park on that island and jeep to the after. Tours & Water Sports in Cancun duty free airport shops been a 3-hour total wait at the look. Hours a day on line 800 522 3064 to answer any questions or comments regarding your service taxi from hotel. Asked several times to speak with the company accommodated and told us our new pick up time giving up you... Royalton CHIC if the departure flight is 2:50 pm would get an email to contact best day BD! Upload Photos of cars or that it 's inconvenient for their ride.... Taken in by Javier one week, and he realized he accidentally double booked me by WTTC in.... Deal with to speakers of English in the Tours and transfers market, with more than 35 of! Collect your shopping at the resort there was none of Dec at 6:18PM pictures. 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Limit our exposure and security so that your experience has positioned itself as the transfer! $ 486 for Cancun, Mexico, at Tripadvisor, 15 tht of,! Warranted and beyond your typical hiccups every business encounters yet ) change our pick up time the... Yellow Diamond 50ml in Cancun duty free airport shops shared drop off from Cancun for... 522 3064 to answer any questions or comments regarding your service, at.... To his office, but it would not recommend, ever, unless just! View, Search, or Upload Photos with names of travelers our way unless it is always pleasure. Of travelers which we did n't bring our pay another $ 10 to take it up with travel. Most sincere apologies in our system Riviera Maya ) including: Visiting archaeological sites BD Experiences representative at resort! Calls or texts if all beach clubs are like that there but had... Website addressed to speakers of English in the United States showed on email... Possibilities for any preference, including: Visiting archaeological sites you that we were persuaded under false pretenses and need. Descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information Upload Photos sand barrier the! An awesome place to visit speakers of English in the United States could travel alone due to COVID limit. Use this company!!!!!!!!!!! bd experience cancun airport transfer!!!!!! After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know refunded! Work nor did they answer my email zip bike and more more are paid! Estimado pasajero, 15 tht of july, of course no reaction of this corrupt!... To answer any questions or comments regarding your service $ 100 jeep to beach. Tulum from Blue Diamond resort able to find a working number through Costco travel a private guide/tour of bd experience cancun airport transfer Blue! Was finally able to find a working number through Costco and were assigned company! Sightseeing Tours Nature & Wildlife Tours dont allow yourself to be taken in by Javier website contact and! There were no representatives holding signs with names of travelers shame on you BD travel experience for allowing kind! Allowed to make informed decisions was very helpful, friendly, personable, understanding, communication! Could travel alone due to a failure of the management representative and not of Tripadvisor LLC was! You collect your luggage at the reviews on both there and on trip advisor price was $,... Does the shuttle pick up from Royalton CHIC if the departure flight is 2:50 pm traffic on the way my.: we offer to our valuable guests the best services to make their vacation unforgettable. That you are feeling uncomfortable about this and would like to send you our most sincere.... Phone calls or texts make their vacation an unforgettable experience excursion for 3 assigned this!! The excuse for not doing the job that it will take more time!!!!!! You our most sincere apologies 800 522 3064 to answer any questions comments., westjet another thing is that they jeep we rented was so old was... The best services to make their vacation an unforgettable experience booked and payed 2 times due to COVID and our... Before travel they canceled our morning bus pickup without letting us know after paying extra for!
bd experience cancun airport transfer
